Where you control notifications
Go to settings or your profile and look for Notifications or Messages, where you can turn email and push on or off per type of event.
Some notification types are only relevant if you're a club coach with a calendar shared with others.
Typical notification types
Calendar and sessions
When a session is moved, deleted or a new session is added on a team you have access to.
Club
Invitations, role changes or administrative messages from the club's Planr setup where it's enabled.
System
Security or product messages (for example failed sign-in attempts or scheduled maintenance).
Frequency and "quiet hours"
You can often choose between immediate notifications or a daily summary, where the feature exists. Your phone's own do-not-disturb or focus mode overrides push even if Planr has them on.
Push on mobile and browser
- Browser push requires you to accept the permission the first time Planr asks for it.
- The mobile app uses the phone's own notification channels. If you don't see notifications, check the app settings on your phone and that Planr isn't switched off there.
Email in spam
Add the sender address from Planr as a safe sender, or mark it as "not spam" the first time, so important messages don't get drowned out.
Content of notifications
Notifications contain short facts ("Tuesday's session moved to 18:00") and a link to sign in. They should not contain sensitive health information or internal strategy that shouldn't be read over your shoulder.
So avoid describing sensitive things in session names and fields that trigger a notification.
Are you turning everything off?
You may then miss schedule changes that send you to the wrong time or venue. As a minimum, keep email for calendar changes and turn off push if it gets too noisy.
Troubleshooting
No push
Check permissions on your phone and that you're signed in to the right user.
Too many emails
Fine-tune per notification type before unsubscribing from everything.
I don't see a notification even though a colleague made a change
You need access to the same team or calendar, and notifications must be on for that event type.
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